Planet Fitness

22 Clifton Country Rd Ste 88, Clifton Park, NY 12065, USA

About Planet Fitness

4.2 / 5

from reviews

    J. Es
    -
    June 23, 2024

    Love the Clifton Park location because it is always clean! The staff are extremely friendly, inviting and professional. They always tell you about any promotions and always ask you if you need anything. You can tell they're doing their job without being pushy because it feels sincere. They always greet you, ask how you're doing and talk to you as if you are a friend of the club. The manager, Nicolette, sets the tone for the rest of the staff and it is obvious. I have yet to work with anyone in there that wasn't friendly and courteous. Seems like a great place to work. Again, the place is clean! Which is so important.

    Daniel V
    -
    August 14, 2023

    Parking is very easy to find but I went in the morning and I wonder how much harder it is during the day as it’s in the mall. The staff at the front don’t always greet you or say bye when you’re leaving which makes it a little less homely. I’m used to more pleasantries at the other gym I used to go to. Doesn’t make or break the place but it helps make it more friendly. It’s laid out with the cardio equipment all the way at the front and the lifting equipment toward the back. There are plenty of treadmills and only 4 stair steppers. One of the stair steppers (far right) is set to limit you to 28 mins + 5 min cool down…but you could just as easily start a new workout when that time runs out so it’s just kind of annoying. There are 4 smith machines and you can usually get one if you come in an hour before 8 am.

    Robert Johnson
    -
    July 24, 2024

    First, their call center sucks! Second, no one can help you except for the general manager! Third, when you call they hang up on you and claim they are having phone issues! Unbelievable! 15 year member, miss one payment due to a fraud attempt on my card and they charge my backup, yes backup double for a late fee! Again, no one can help me except for the general manager? Longevity as a customer means NOTHING here! Customer service sucks! Oh and you can't fix the issue at another PF, you need to do it at your "home club"! Disgusted!

    Junior Albarotti
    -
    June 25, 2024

    The night receptionist gets angry when I ask him to put down the massage chair, every time he shakes his head no. I know he also has to clean the gym. but it is part of your job to release the massage chairs on the computer. just venting and reflecting for himself.

    Martin Dale
    -
    August 10, 2024

    It good. Clean and all. The equipment is fine but doesn't have the rep counter and timer like other PFs I have used. Service is really good.

    Planet Fitness

    Our Address

    22 Clifton Country Rd Ste 88, Clifton Park, NY 12065, USA