It’s a great facility, lots of equipment, and little to no wait. That’s not the reason I’m canceling my membership. I got a free coaching nutritionist session with my membership, never tried it before so figured I would. Madison came at me way too strong. It was mostly getting information and trying to sell me on a trainer. And when we did to some one on one coaching he was way too touchy for my liking, I was visible reserved and he didn’t pick up on it at all. Way too high of energy when I was trying to bring it to a comfortable level. Also try to sell the coaching way too much to the point I’d made me even more uncomfortable. Used everything he could think of, to the point I had to talk about my personal life and things I didn’t want to bring up just so he would drop it, and this was after telling him I was only doing it cause it was offered. Like I said great gym, but you’re not going to make me almost have an anxiety attack in the middle of your gym and think I’m going to come back. Also won’t even let me cancel my membership from the app. Great gym great equipment, but I was turned completely off after my experience yesterday. I went back to the gym for me, not to have someone try to guilt me into spending another 200+ dollars a month on the lowest coaching program.
Ben Yao
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August 22, 2024
Have lifted at the Crunch in the area, college gyms, and New York Sports Club, but this is the best gym I’ve been to. First up, there’s no BS at all with membership sign up or cancellation, everything is upfront. If you find you don’t like it, cancellation happens immediately and you’re not on the hook for anything. Top-notch customer service.
I can’t speak to the classes they have, but I can speak to the weights. The gym has everything the regular gym goer could want including iron plates, multiple power racks and benches, pendulum squat, hack squat, belt squat, leg press, smiths, and a whole section of cable machines. The gym is spoiled with the best machines. There’s also a great turf area for stretching, sled pushing, etc.
If you want to start at a gym in the area, start with the Schenectady Best Fitness.
Feroz Syedi
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October 12, 2024
Spend more to get less. You can get the same stuff and more at other gyms for a lot less. I was told that there is no contract, but back in June when I signed up, I was told that it's a contract at the last moment. I canceled my contract back in September and had to pay for an additional month on top of that. I was going to cancel it well than 30 days in advance, but apparently you need a manager to do that and he/she wasn't there so that is how I ended up paying for an extra month. Would not recommend this place.
Nazish Haider
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July 31, 2024
So I try not to post anything negative about places I don’t have a good experience at but I think this one’s necessary. I feel like they scammed me. I registered this month in July. I was an employee of a company they said we’ve benefits like canceling the membership anytime. I’m moving I a couple of days and needed to cancel the subscription. So the way they scam is:
1) they said I’ve to pay for the coming month that’s their policy. I’d dug down into every detail with their manager when I first subscribed because I know the truth about hidden charges and all. They said there no charge you can cancel anytime. Now this guy is firm that I have to pay for the month which I’m not even going to be here.
2) they deliberately don’t give the option to cancel the subscription from app unlike many others cause they’re well aware of their scam.
3) I told them I subscribed this very month how was I supposed to cancel my subscription the very next day to fulfill your policy? Which I did not know. Even I called two days before and one of their representatives said I can cancel before August first or else charges will be deducted.
The manager on site said the previous manager Nicole misguided me and the call representatives barely know the policies. Even if they are right and I didn’t know. Why should they have the monetary benefits?
Beware of their scam.
Al Seva
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June 15, 2024
Fantastic Gym. It really has every machine, cardio, and freeweight equipment you can possibly need. All the equipment and the gym is well maintained and clean. The staff and members have a lot of pride at this location. Chris, a staff member there, left me very impressed. He always greeted me like we have been friends since grade school and was always accommodating. Don't change a thing!
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It’s a great facility, lots of equipment, and little to no wait. That’s not the reason I’m canceling my membership. I got a free coaching nutritionist session with my membership, never tried it before so figured I would. Madison came at me way too strong. It was mostly getting information and trying to sell me on a trainer. And when we did to some one on one coaching he was way too touchy for my liking, I was visible reserved and he didn’t pick up on it at all. Way too high of energy when I was trying to bring it to a comfortable level. Also try to sell the coaching way too much to the point I’d made me even more uncomfortable. Used everything he could think of, to the point I had to talk about my personal life and things I didn’t want to bring up just so he would drop it, and this was after telling him I was only doing it cause it was offered. Like I said great gym, but you’re not going to make me almost have an anxiety attack in the middle of your gym and think I’m going to come back. Also won’t even let me cancel my membership from the app. Great gym great equipment, but I was turned completely off after my experience yesterday. I went back to the gym for me, not to have someone try to guilt me into spending another 200+ dollars a month on the lowest coaching program.
Have lifted at the Crunch in the area, college gyms, and New York Sports Club, but this is the best gym I’ve been to. First up, there’s no BS at all with membership sign up or cancellation, everything is upfront. If you find you don’t like it, cancellation happens immediately and you’re not on the hook for anything. Top-notch customer service. I can’t speak to the classes they have, but I can speak to the weights. The gym has everything the regular gym goer could want including iron plates, multiple power racks and benches, pendulum squat, hack squat, belt squat, leg press, smiths, and a whole section of cable machines. The gym is spoiled with the best machines. There’s also a great turf area for stretching, sled pushing, etc. If you want to start at a gym in the area, start with the Schenectady Best Fitness.
Spend more to get less. You can get the same stuff and more at other gyms for a lot less. I was told that there is no contract, but back in June when I signed up, I was told that it's a contract at the last moment. I canceled my contract back in September and had to pay for an additional month on top of that. I was going to cancel it well than 30 days in advance, but apparently you need a manager to do that and he/she wasn't there so that is how I ended up paying for an extra month. Would not recommend this place.
So I try not to post anything negative about places I don’t have a good experience at but I think this one’s necessary. I feel like they scammed me. I registered this month in July. I was an employee of a company they said we’ve benefits like canceling the membership anytime. I’m moving I a couple of days and needed to cancel the subscription. So the way they scam is: 1) they said I’ve to pay for the coming month that’s their policy. I’d dug down into every detail with their manager when I first subscribed because I know the truth about hidden charges and all. They said there no charge you can cancel anytime. Now this guy is firm that I have to pay for the month which I’m not even going to be here. 2) they deliberately don’t give the option to cancel the subscription from app unlike many others cause they’re well aware of their scam. 3) I told them I subscribed this very month how was I supposed to cancel my subscription the very next day to fulfill your policy? Which I did not know. Even I called two days before and one of their representatives said I can cancel before August first or else charges will be deducted. The manager on site said the previous manager Nicole misguided me and the call representatives barely know the policies. Even if they are right and I didn’t know. Why should they have the monetary benefits? Beware of their scam.
Fantastic Gym. It really has every machine, cardio, and freeweight equipment you can possibly need. All the equipment and the gym is well maintained and clean. The staff and members have a lot of pride at this location. Chris, a staff member there, left me very impressed. He always greeted me like we have been friends since grade school and was always accommodating. Don't change a thing!